Frequently Asked Questions
Q: How do I place an order?
It is very easy to place an order. We accept orders by phone, fax, email and via our website.
By Phone: Simply call 0345 257 0849 and we will be happy to take your order over the phone.
By fax or email: Fax your order to 0345 257 0851 or email us at firstname.lastname@example.org and we will process your order and send you and invoice.
Online: Explore our products at www.sensetoys.com, select the resourses that you need and add to your basket. when you check out, simply log in to your account and follow the checkout steps. If you are a new customer you will need to set up an account at this stage and follow the instructions.
Q: Can I be invoiced?
Schools, nurseries, NHS trusts, local authorities, charities, or other organisation can be invoiced for their orders. The goods must be paid for within 28 days of invoice. Orders from private addresses and individuals should be accompanied by payment in full by cheque or credit card details, for the list price, plus VAT and delivery charge (if applicable).
Q: Where can we see your products?
We attend exhibitions, conferences and other events throughout the UK where we display and sell our resources. For more information about our upcoming events please click here.